Terms of Service

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. You may only create one account per individual and per household IP address. We reserve the right to refuse service or terminate accounts at our discretion.

2. Account Registration and Security

To access the Service, you must register an account with accurate information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access. We are not liable for losses due to unauthorized use.

3. Free Trial

We may offer a one-time free trial limited to 100MB of data usage per IP address, enforced through CAPTCHA and signup attempt logging to prevent abuse. Trials are subject to these Terms and may be terminated at any time without notice. Upon exhaustion of data or detection of misuse, the trial account will be disabled.

4. Paid Services and Billing

Paid plans include data allowances of 1GB, 5GB, 10GB, or 50GB. Usage is monitored and enforced based on your plan. Payments are processed securely via Stripe (credit/debit cards, Apple Pay, Google Pay) or Coinbase Commerce (cryptocurrency). All cryptocurrency payments are final and non-refundable.

Refunds for Stripe payments may be requested within 7 days if usage has not exceeded trial limits, subject to our review. We may adjust pricing or plans with notice. You authorize recurring billing if applicable.

5. Description of Service

ProxyPi provides access to premium residential SOCKS5 and HTTP proxies running on Raspberry Pi devices in UK homes. These proxies offer unique, non-recycled IP addresses for secure, ethical internet routing. Service availability is not guaranteed, and we may modify or discontinue features at any time.

6. Acceptable Use Policy

You agree to use the Service only for lawful, ethical purposes in compliance with UK laws, including the Online Safety Act 2023, and international regulations. Prohibited activities include, but are not limited to:

• Fraud, harassment, phishing, spamming, or unsolicited communications.
• DDoS attacks, port scanning, network interference, or malware distribution.
• Intellectual property infringement, illegal content distribution, or bypassing geo-restrictions in violation of third-party terms.
• Any activity that could harm our network, users, or reputation.

We monitor for abuse and cooperate with law enforcement as required. Violations may result in immediate suspension or termination without refund.

7. Privacy and Data

We adhere to a strict No-Logs Policy and collect only minimal data necessary for service operation, such as aggregate bandwidth usage for billing. We do not log browsing activity, IPs visited, or content. For details, see our No Logs Policy. Data is handled in compliance with UK GDPR.

8. Service Availability and Modifications

We strive for high availability but do not guarantee uninterrupted service. Downtime may occur due to maintenance, technical issues, or external factors. We may update the Service at any time without liability.

9. Termination

We may suspend or terminate your account at any time for violations of these Terms, non-payment, abuse, or legal requirements. Upon termination, access ends immediately, and no refunds are issued for unused data.

10. Limitation of Liability

The Service is provided “as is” without warranties of any kind, express or implied. To the fullest extent permitted by law, ProxyPi, its affiliates, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the Service, even if advised of the possibility. Our total liability is limited to the amount you paid us in the preceding 12 months.

11. Indemnification

You agree to indemnify and hold ProxyPi harmless from any claims, losses, or damages arising from your use of the Service or violation of these Terms.

12. Changes to Terms

We may revise these Terms at any time. Changes will be posted here with an updated effective date. Continued use constitutes acceptance.

Effective Date: January 5, 2026

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England and Wales.